Shipping policy
SHIPPING
What are your shipping options?
We ship worldwide from Galicia, Spain. We ship via UPS, FedEx or DHL depending on location. You will see available shipping options at checkout.
When will my order arrive?
In-stock items typically ship within 1 - 5 business days. Custom orders ship within the agreed time. Should there be a significant difference in items’ lead times, we will contact you. If you need your products sooner, please send us an email at contact@tickingdepot.com and we will help you.
If you wish to use your own courier account (DHL, UPS, FedEx,..), please send us your account details and we will arrange it for you.
Shipping confirmation
As soon as your order is shipped, you will receive a shipping confirmation email with your tracking number and a link for tracking your order.
PRICES, TAXES AND DUTIES
EU & UK
All orders shipped to the European Union and UK are shipped on a DDP (Delivery Duty Paid) basis, meaning that the total price and shipping cost seen in the shopping cart during checkout include all taxes and duties. Your order will arrive directly to your door with no additional paperwork or payments due.
USA
USA Shipping: Starting Aug. 29th 2025 all applicable taxes and duties will be collected at checkout on our shop. All orders will be shipped DDP, with all taxes and duties paid for you. Parcels will arrive directly to your door with no additional payments or paperwork due.
ALL OTHER INTERNATIONAL DESTINATIONS
For all other countries, any local taxes and duties due to the destination country are the responsibility of the customer. If you wish to have your order shipped with all taxes and duties paid, please contact us before purchase and we will arrange it for you.